Withdrawal form

The purpose of this form is to send your cancellation request. You have 14 days from receipt of your order to send this form. Please fill in the form carefully to facilitate data processing.

  • Sending the form: You can fill in the form online, and fill in the return form which will be included in your parcel. You can also send us this withdrawal form by e-mail, fax or registered post, with your signature and the date of dispatch (the date of the letter, e-mail or fax being taken as proof).
  • Product returns: You have a maximum of 14 days after your withdrawal request to send the products concerned. Returned products must be in their original condition, with their original packaging.
  • Refunds: Refunds will be made within 30 days of receipt of the products in their original condition.